Welcome to Iceology Cold Plunge LLC ("Company," "we," "us," or "our"). By accessing or using our website ("Site"), you agree to comply with and be bound by the following Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Site.

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Iceology Cold Plunge LLC ("Company," "we," "us," or "our"). By accessing, browsing, or using our website ("Site") in any manner, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms in full, you must discontinue use of the Site immediately.

Your use of this Site signifies your acceptance of these Terms, as well as any additional policies, disclaimers, or legal notices incorporated herein by reference. These Terms govern your access to and use of our Site, including any transactions, communications, or interactions with our products and services.

We reserve the right to modify, update, or amend these Terms at any time at our sole discretion. Your continued use of the Site following the posting of changes constitutes acceptance of the revised Terms.

1. Age Restriction

Our Site is intended for use by individuals who are at least 18 years of age. By using this Site, you confirm that you are at least 18 years old. If you are under 18, you are not permitted to access or use this Site.

2. Shipping and Order Cancellation

• Orders placed through our website are processed as quickly as possible. Once an order has been placed, cancellations must be made before shipping.
• A 10% restocking fee will apply to all orders canceled prior to shipping.
• Once an order has shipped, cancellations or modifications are not permitted. Customers must follow our refund and cancellation policy for any post-shipment concerns.
• For more information on shipping, see our shipping policy. 

3. Payment Terms

• Payment is due in full upon receipt of the invoice.
• Orders will not be processed until payment has been received.
• We accept payment methods as indicated on our website.

4. Product Responsibility and Care

• Customers are responsible for properly caring for and maintaining their Iceology Cold Plunge.
• Ensure adequate space is available for installation and use before purchasing.
• The chiller product is an electrical component and must not be submerged under any circumstances.
• Only use recommended sanitation and maintenance products to ensure product longevity and proper function.

5. Health and Safety Disclaimer

• Cold plunging may pose health risks, especially for individuals with pre-existing medical conditions, including but not limited to heart disease, high blood pressure, respiratory conditions, or circulatory issues.
• You acknowledge that the use of any cold plunge product is at your own risk. It is recommended that you consult with a healthcare provider before engaging in cold plunging.
• If at any time you experience dizziness, numbness, shortness of breath, or any other discomfort while using a cold plunge, exit immediately and seek medical attention if necessary.
• We are not liable for any injuries, adverse health effects, or damages resulting from the use of our products.

6. Limitation of Liability

• Iceology Cold Plunge LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site or products.
• By using our Site and purchasing our products, you acknowledge and agree to assume all risks associated with their use.

7. Changes to Terms

We reserve the right to update these Terms at any time without prior notice. Continued use of our Site following any changes constitutes acceptance of the revised Terms.

8. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Iceology Cold Plunge LLC

21000 Sheridan Street

Ft. Lauderdale, FL 33332

info@iceologycoldplunge.com

1-855-COOL-TUB (266-5882)

By using this Site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Effective Date: June 1, 2024